Returns & Exchanges
We want you to be completely happy with your Chelsea Peers loungewear; if you’re not satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place your items back into their original packaging or a secure mailing bag, ensuring the returns form is included inside.
- 3.Label and Post
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 7-10 business days.